Do we have any rights when the cruise turns out to be dismal?
I have read to my shock that Royal Caribbean's Ovation of the Seas from Hong Kong was really a disaster on the April 2018 sailing. Many people gave a poor review.
For me it is too late for a refund but what about the gratuity that they say is mandatory?
I just took the word of the sales agent and didn't check the reviews.
Many people complained about the food being the same every night and service Asian food not much western food.