meghad23
Contributor Level: Captain

Grandeur Diverted

http://www.royalcaribbeanblog.com/2016/10/10/royal-caribbean-diverts-grandeur-of-the-seas-cape-liberty-avoid-atlantic-storm

 

So the ship that had to leave early from port and left many behind ended up going to Cape Liberty (NJ?), but RCI is giving a 100% future cruise credit... That is some good compensation. 

 

Tags: RCI Diverted cruise compensation Grandeur

10 Answers

DVCruise
Contributor Level: Captain

Odd question ..If they receive a future cruise credit, does that negate their travel insurance or do they get both?

BAK1061
Contributor Level: Captain

They should get both. The insurance would cover the current cruise.  Many won't be able to use the future voucher, depending on the limitations of it.

However, depending on the wordage of the insurance policy, they may see the voucher as compensation enough.

Johngold
Moderator
Contributor Level: Captain

There will be those that will spin this on the negative side, blasting the industry and the line for abandoning folks on the dock. The inherent risks of sailing during the storm season should be made to the passengers at time of booking.

As usual forewarned if forearmed.

 

WeCruiseToo
Moderator
Contributor Level: Captain

Sounds more than fair.

glomarrone
Contributor Level: Admiral

It was good of the cruise line to offer this since it is "an act of God" and not their fault. 

meghad23
Contributor Level: Captain

I wish I could get my hands on that voucher lol

Not a bad deal. Things happen and weather can't be controlled.

noname111
Contributor Level: Captain

A separate thread addressed cruise contracts... how reading them is important, etc. This is an example of a cancellation for reasons that are out of the cruise line's control.  It's not a mystery... it is in the fine print.  Why people get all up in arms about it, I don't understand except to think they never bothered reading their passenger contract. Sure be disappointed but hostility toward the cruise line is misplaced. Their proposed compensation sound reasonable to me.

BAK1061
Contributor Level: Captain

Which God ?  And why does he care about a stupid cruise ?

meghad23
Contributor Level: Captain

Poseidon the Greek god of all that is water!

 

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