On my only cruise with Princess we waited 45 minutes to be processed at the terminal. They kept moving others to the head of the line. I almost wanted to call off the cruise by the time we reached the desk. I have not traveled on Princess since. What a bad start it was to our cruise. I realize that repeat passengers are to be pampered but they had a separate line for them as it was. If another passenger came on that line they moved them to the head of ours. That should not have happened. They now lost new passengers who do a lot of traveling.
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