Finding a Travel Agent

Hi everyone, I am looking to book my families first cruise and I hear its good to go through a travel agent. My question is how do you go about finding the right travel agent to help you book your cruise? I have never used a travel agent before, so I don't know what to look for, what to expect, or how do go about finding one. All help would be greatly appreciated. Thank you! Happy

12 Answers

Here is a link from the site it should help you with your question

 

https://cruiseline.com/advice/how-to-book/before-you-book/how-to-book-a-cruise

We preferred to book our first cruises using a  personal vacation planner through the cruiseline. They know the most about the ships in the fleet and are a great source of info and assistance. Also, if you have any questions at any time of day or night, you can call the cruise company to ask. If you use a travel agent, the agent or agency “owns” your booking so you have to call them during their working hours to ask. The  cruiseline cannot discuss your booking with you since the TA “owns” it.

Thank you, that is really good to know. Happy

Thank you Happy

Don’t book through any of the major travel agencies, such as Liberty, or anything like PriceLine.  We aren’t supposed to offer specific agencies, but if you call the following number, I’m sure you’ll be happy.

 

1-800-345-8190

        or

407-858-9668

I've read a lot of horror stories about Travel Agents screwing over their clients and afterwards not caring.  I like to book myself. 

 

If you do use one, make sure they have an outstanding reputation.  Yelp and Travel Advisor reviews of Travel Agents is a good place to start.  Don't just pull a name off the internet.  Do some research first. 

 

I did use a Travel Agent once back in the late '90's.  The lady had (and still has) an outstanding reputation.  She was a huge help for my England/Turkey trip.  Especially finding me a good hotel in Turkey.  So yes, travel agents can be a good resource.

Hi punkyb78!  Great question!  We’ve always used a travel agent and had great success.  As far as “deals” go, an agent has access to everything the cruise lines offer plus group space, specials and promotions exclusive to them.  Absolute worst case: you get the same price as going direct.

Some folks like to find an agent in their neighborhood, but in today’s world you can be working with someone far away and never know it.  Don’t be afraid to ask questions.  How many cruises have they been on?  What different lines and itineraries?  What certifications do they have?

Think of it like choosing a lawyer, accountant or mechanic.  You want someone with education and experience who you can trust to help plan these dream vacations for your family.  A good agent will be with you throughout the entire experience, helping with any questions or concerns you may have.

Keep us posted on your plans, and Happy Cruising!

Snicker......snort......

I would suggest a travel agent that knows what they are doing - it will reduce your stress level immensely. Unfortunately, you may have to go through a few duds before you find a good one.

Kergan and I use the same agent, and I have nothing bad to say about them, only good.

Since they are usually not allowed to offer lower prices than the line does, many will throw in freebies or OBC to make up for the difference. Also, the longer you stay with an agent, the better the bonus.

Beware, though, of the giant travel agencies and cruise clearing houses that offer so much (especially if Captain Kirk is the spokesman). It is better to work with a single agent than a conglomerate.

On a side note, for our upcoming trip in October, I booked the hotel and air on my own.  I only booked the cruise with them ( the agent ).  Mostly because we have health issues that need to be addressed so I have to speak with an airline rep.  Same as the hotel as many hotels in Quebec don’t have elevators. 

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