Sorry you had a bad cruise on the Explorer. I too agree that RCCL has become more like Carnival and less like the upper scale they used to be. Don't get me wrong, I have been on 5 Carnival cruises and for the most had an acceptable time. We have also been on 2 RCCL cruises and are sailing with them again this December. Our May 2013 sailing on the Jewel was less than OK yet our November 2013 sailing on the Brilliance was above par. My point is, like some of our cruises with Carnival, you have good ships and bad ships. Never used to be that way with RCCL!! Also, the reason modern ships only go into Kings Warf is due to their size. Bermuda has a large coral eco-system that is closely protected surrounding the island. Only smaller ships are able to visit Hamilton & St. George. Better luck on your next cruise :)