Ever consider what it must be like saying goodby then 30 minues later saying welcome on board?
I have talked with crew members, senior officers and performers who work on cruises and all of them say that it is hard to say goodbye to passengers who they spent many days getting know. They all said that they become like family to them since they don't see their families for months on end.
After our last cruise we went out with the On Location Lady. I am on Facebook with the photographer and with the piano bar singer also. I hope to see some of them on our next cruise. They became like family to us too.
This topic was covered on the TV show "Extreme Cruise Ship" 2010 Turn around day of the worlds largest Cruise ship RCCL Oasis of the Sea. It is the hardest day for all the crew. The article you linked says just about what was said in the one hour TV show. If you get the chance to see this series of TV shows some of them are a bit dated as what had been the worlds largest ship. But the show is interesting to see what goes on behind the scenes. It plays some times on Nat Geo or Travel Chanel.
Turn around is a hectic day, just think of the staff that does the 3 and 4 night cruises, 2 turn around's a week. I was surprised when the towel boy in the Serenity remembered me from a cruise a month before, since in that month he had 8 turnovers but he remembered me by name.
There is also a TV series "Cruise Ship Diaries" that is about life at sea on a Costa Ship. You can find those episodes for free on You-Tube, make sure you play the full episode not just the short 10 min segments.
I thought this was going to be about doing B2Bs
It is, but for the crew, not us, it is not always about us
Good article. Turn around days are very hard on the crew. Then they get to learn a whole new bunch of people of likes and dislikes. They are amazing.