Hello to all in the forum. This is for every one who talks up their cruise experience.

I was at a Bar-B-Que over the weekend. One of the guest and his wife spoke to me about their recent cruise and tour package. they know I cruise. They were in Hawaii for a vacation package which included the cruise on the Pride Of America. They booked the entire trip online ...AND... did not speak to anyone about the whole package until boarding the ship.

Here is the result of only using the internet.

Land hotels were "not as shown" on the websites.

Breakfast was 'Fruit Basket".. Not continental...

Tours excursions were changed from original itinerary without notice.

Pride of America cruise was best part, but there were additional charges levied at the end of each day for "Resort fee".

Ship does need some maintenance. Shore excursions through the ship were great.

After cruise resorts did not have confirmed T times as indicated on the documents printed off prior to leaving. Budget blown out of water with Extra$$.

Lesson Learned?

They loved the trip overall, after all it was Hawaii. Next trip is in the planning stage now. I have put them in contact with a very good consultant who has the contacts, knowledge and experience to ask all the right questions and to get the best value for the travellers dollars. I gave them this sites address and encourage them to ask all the questions they can think off.

Sites are a wonderful fountain of information, But they are not a fountain of knowledge.

People are.

Please comment folks, this will help all travellers.