glomarrone
Contributor Level: Admiral

Do You Use the Laundry Service on Cruise Ships?

I was wondering if you ever use the laundry service provided on cruise ships?  If you have, how satisfied where you?  Was anything missing from your order?  Was anything damaged? Was everything folded nicely?  Were shirt returned on hangers?  Were your clothes returned as promised in a timely manner?  Did you use pressing service?

Tags: laundry service on cruise ships quality of laundry service. promptness of laundry service

30 Answers

BDRebel
Contributor Level: Captain

I tend to collect my dirty laundry. That way I can have a good laugh when Customs wants to go through my bag at the end of the trip.

Johngold
Moderator
Contributor Level: Captain

We use the laundry room ourselves, not the service.

Kennicott
Contributor Level: Captain

Free laundry is one of the most valued of all perquisites for loyal cruisers. We have never had a problem with timeliness, poor service or lost items. We have only earned free laundry on HAL and Princess, have about 80 more sailing days to go with Regent, until then we will continue using that line's free self service laundry equipment. We have always done it ourselves so never paid to have the ship's laundry do it for us.

On the negative side: I understand the mass market nickel and dime game is leaning toward no self service laundry facilities on some ships at all. Also, there has been an ugly rumor on Princess that some Elites, traveling with small groups, have been accepting second party laundry as their own and turning it in for free service. This overburdens the system and results in all Elites being rationed as to how often and how much they can turn in for the free service.      

noname111
Contributor Level: Captain

Absolutely yes we use onboard laundry.  I don't go on vacation to be tied to a washer/dryer, so we package ours up and send it off. Taking advantage of laundry service is especially important when we cruise for extended periods of time.  Yes, it can be a bit pricey but I'm not going to pack an outfit for every day on a 28 day voyage... that's just silly.

Having just gotten off a long Princess cruise, I can somewhat speak to the "ugly rumor" issue.  Those Elites with complimentary laundry had a minimum of a 2 day wait for their laundry to be returned. Since we were paying customers, we got our stuff back within guaranteed timeframes. 

I have a hard time believing that Elites send other people's laundry through as their own but I guess that it could happen. Anyone who achieves Elite status knows it is a hard-earned benefit and I can't believe they would endanger that perk by putting through other people's laundry.

Now on Celebrity earlier in 2015, we did B2B cruises and received complimentary laundry service vouchers on the 2nd and 3rd legs of our trip. It had nothing to do with our Captain's Club status.

Kennicott
Contributor Level: Captain

Oh, but then CruisingCM you miss out on the "laundry wars". LOL There are so many good anecdotes about those battles that I've lost count. One time we were invited, with a few others, to a nice dinner with our excellent Cruise Director. During dinner someone brought up the laundry topic. He said, hey, hey, the unwritten rule of cruising is, there are three subjects not to discuss, religion, politics and laundry. Haw. 

 

cruznjan
Contributor Level: Staff Captain

I used the self-service launderette on the Carnival Miracle.

noname111
Contributor Level: Captain

 

LOL...  wow, i'll avoid that landmine going forward. Thanks for the heads up!!

 

JusMe
Moderator
Contributor Level: Captain

If I'm on a long trip I send laundry out to have it done.  I'd rather have the 1/2 day of vacation time and pay for laundry then spend 1/2 day doing laundry.  I get free laundry on Celebrity and RCI so it is a non-issue since they are my preferred lines for long cruises.

Celebrity also presses my Tux for me on long cruises.

 

I have a friend that goes to Walmart and buys cheap underwear for a long cruise and just tosses then into the trash after wearing them.   It is cheaper to buy new at Walmart then to have them laundered on a ship.    LOL

Bubba54
Contributor Level: Captain

Yes, I use the laundry on the ship. Since we have made Elite on Princess and 4 star on Holland. We have never had a problem, clothes come back nicely folded. Tshirts are sent back on hangers with regular shirts. Never had anything go missing or ruined. I now pack  a lot lighter.

glomarrone
Contributor Level: Admiral

It is a lot cheaper to take it home with you than to have it done for you onboard.

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