Crown Princess Needs to be Sterilized for 11-15 cruise

Does anyone know why the ship needs to be sanitized? We received an email that the 11-15 cruise from San Pedro is going to be delayed and shortened by one day as they have an "extreme medical emergency". a follow up phone call and the agent responded they have to decontaminate the ship due to a crew member who became ill.

However, they would not disclose what the illness is/was. I am concerned that they may be able to clean the ship but what about the crew members that may have been exposed to the sick person. Does anyone have any information about this?


4 Answers


We just received the following statement from Karen Candy at Princess Cruises regarding the delay:
"On Monday, Nov. 10, as the ship was sailing from Papeete, Tahiti to Los Angeles, a crew member suffered a serious medical condition requiring emergency surgery.

Because of the severity of his situation, as well as the fact that the ship was on a long seven-day sea passage to Los Angeles with no typical options for shore transport (e.g. Coast Guard, naval and other cruise line ships), we made the decision to return back several hundred miles to reach the nearest island with medical facilities – Nuku Hiva in the Marquesas Islands. The crew member was then transferred to a hospital in Papeete where a successful life-saving surgery was performed and he is expected to fully recover. This diversion has delayed the ship’s arrival into Los Angeles by a day, affecting guests currently onboard and guests on the next sailing. Princess Cruises has notified all impacted guests and is providing assistance with hotel accommodations, flight changes and, for embarking passengers, a refund for the time missed onboard, along with other onboard credits.

We are sorry this incident has impacted our guests’ vacations and are grateful for their understanding given the circumstances. The safety and well-being of our crew and guests is our top priority.

Separately, the ship began seeing an increased number of gastrointestinal illnesses, or the stomach flu, (often referred to as norovirus). In response, we have enacted our stringent disinfecting protocols, which includes an extensive deep cleaning in Los Angeles on Sunday before the ship embarks on its next voyage."

Hope that helps

Thanks, that's more information than we could get. Hopefully they can get a handle on the virus bug and thankfully the crew member is going to be OK.

thanks again

Glad the crew member is going to be ok.

Personally, I think every ship should undergo a deep, thorough cleaning once a month. But no one wants to pay for preventative maintenance.

We had some norovirus type illnesses on our Grand Voyage with HAL. All ships experience this type of illness no matter how careful they are. HAL handled the problem. They took stringent measures and finally got the problem under control but it took many days. They even removed salt and pepper shakers and bread baskets from the MDR in addition to mandatory use of sanitizing foam at all the restaurants. We could not ourselves at the buffet. All night long crew was sanitizing passageways, railings etc. I was lucky not to get sick. Those who did were quarantined in their stateroom.


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