Crew Members

I can't say enough about the crew. From the minute you walk on board you feel welcomed.  This is my 2nd cruise in the last 4 months on the Sun and both fine the crew goes above and beyond. This time we were in the stateroom 8207 and Emmanuel was so nice... spoke to us by first names.  Everyday we got up to head out for the day he was there to greet us with his bubbly personality and his warm smile !! Truly how many employees have you seen that comes to work that are excited about their jobs... The crew works extremely hard. . and the I'm sure it would be very difficult to work around 2000 people who have had a few drinks.... Lol. . thank you crew for a wonderful cruise again!!

Tags: Norwegian Cruise Line Norwegian Sun

14 Answers

Welcome to the forum!

I have noticed that most crewmembers are hardworking and very polite and sociable.

It is something that makes the cruise even more special.

Have to agree...I don't know how the selection process works for cabin steward, but I can actually say I have NEVER had one (or a team) that was anything but smiling, polite, and helpful....I couldn't imagine a quicker way to sour you on a cruise that costs x thousands of dollars than having an inept, inefficient, unhelpful steward. Ranks higher even than bad bartenders....ummmmm….wait.....

My daughter is a crew member. They work long hours or split shifts all day. The room stewards and chefs practice( if you will) in the crew quarters. When they are done being trained they move upstairs to passenger decks. Carnival also has certain ships for training such as host college, guests services college and so on...


Thankyou for must be proud of her...what does she do? In training to be a steward (ess?) I remember another post where you said that's why you cruise carnival..ever cruise with her onboard?? Bet most passengers don't engage crew with anything more than the perfunctory minimum of conversation. I try, because Im genuinely curious about what they do, where theyre from, how long "this" contract is for etc...usually, they simply haven't got the time...or theyre afraid some pooh bah one step above them will see...but you can learn ALOT about the inner workings of the ship...might change some folks attitudes towards gratuities....

I'm very proud. She is Camp Ocean staff as well as Thing 1 and 2, Sam I am and Cat in the Hat. She has been with Carnival almost 5 years. We cruise with her alot. We did the Panama Canal in January 2018 bringing the Splendor to Long Beach our home port. She would work all day and then come to dinner with us and shows. It's exciting for crew members to have family on board. All members of Camp Ocean got to come to dinner in the 14 days we we're on there. We also had security, social hosts, media manager and others have dinner with us. We are following her as she cruises to new ports. You're right about changing people's attitudes. We know how much they make, that they are away from their families, they never get a day off.

That is so cool. Glad to hear input from family of cruise staff. I have always thought the cruise staff to be excellent people. Very kind, friendly and tolerant to be able to put up with some of the stuff that some passengers pull. We always take the time to speak to them and get to know them a bit.

The crew can make or break a cruise.

Absolutely agree 100%...I can only remember one instance of a problem with a surly, rude Guest Services person...we mustve been in contact with hundreds of crew over the years...not bad eh? It only takes one...hopefully its not any of your wait staff or perish the thought your steward or concierge....impossible......

I had one of those once. One reason I will no longer cruise on that line.

If by "one of those" you mean your steward, I couldn't agree more. It would almost be like tossing your x thousand to the seagulls...that at least might be pleasant.(whut??).don't want to think about such a thing...we go out of our way to make sure we meet and greet the steward and his partner, if he has one. I give him dough right up ifs and or buts, and let him know we aren't chronic whiners, or complainers, and have been cruising since dirt....shake his hand...look him in the eye...almost like work...but, it pays least that has always been my experience...


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