CrusinTim
Contributor Level: Cruise Director

Review by tsneed80

The pictures and website are false

In response to review, CrusinTim says ...

Can you elaborate more? What did the Carnival website show that isn't on the Triumph? Were you given a reason for your 3 hour late arrival into Cozumel?

Tags: Carnival Cruise Lines Caribbean - Western Carnival Triumph

4 Answers

noname111
Contributor Level: Captain

Thank you for posting your review but agree w/CrusinTim that it lacks specificity so that we can understand what went sideways for you. Hope things go better next time regardless.

CrusinTim
Contributor Level: Cruise Director

@McCurdy2000....did the passenger that was injured have to be removed by helicopter  from the ship (happened to us in April)? If so, that's the reason for the delay. Although issues like a sick or injured passenger do occur, they are not on every cruise. You need to remember you are on a ship confined to a "space". Just imagine if someone in your neighborhood that was ill needed to be removed by helicopter and they closed all the roads. Same idea here. You were inconvenienced by the ill neighbor but your life went on as your cruise did. Just be thankful it wasn't you that was ill and did get to enjoy the rest of the cruise. The ill passenger didn't! Don't have lower expectations for your next cruise or going back to Cozumel. Cozumel is one of our favorite ports. It is unfortunate this happened but cruises are great. We wouldn't have done 12 if we didn't feel this way and with your next cruise, you will too!! Bon Voyage ;)

glomarrone
Contributor Level: Admiral

How unfortunate that so many things went wrong on your very first cruise.  I know that your next cruise will be a better one for you.

glomarrone
Contributor Level: Admiral

How unfortunate that so many things went wrong on your very first cruise.  I know that your next cruise will be a better one for you.

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