Just not big enough to accommodate a wheelchair
Review by webbmandy
In response to review, webbmandy says ...
I see the Carnival Triumph was built in 1999. On one list she was supposed to go into dry dock for upgrades in 2016. On a second portion of the same list, the Triumph does not show up as completing her dry-dock upgrade schedule. Unsure. BUT, ...
that said, as an 'older' ship, most of the public areas cannot be updated much (i.e., make gangways/walkways wider, add more elevators, etc. Cabins are much easier to modify.
I would think there would be websites whom would address the concerns of wheelchairs, blindness, hard of hearing, etc individuals regarding the various cruise ships ability to accommodate and let you fully enjoy your cruise. If not - here is an idea for you to start one. I hope your review/comment helps someone else from experiencing the same difficulties.
My reply got lost, so here it is again.
sorry to say, Part of the blame is on you. Did you do any research on this ship ? She's kinda old. We sailed on her when she was new, and that wa September of '99. The newer larger ships are much more accommodating to the physically challenged. We see scooters and wheelchairs all the time. My wife uses a rollator.
Give cruising another shot. On a newer ship. Ask questions though. You found this site to complain, next time, come here first.
Sorry you had a bad experience.
So sorry to read that you experienced problems. Call ahead next time to confirm that the ship you will travel on can accommodate your wheelchair. A newer ship certainly will.