Contributor Level: Cruise Director

Review by Lilika

Carnival Doesn't Care.

In response to review, CrusinTim says ...

" the response was a blunt ‚ "We cannot control the rain." . Sorry but yes, that pretty much sums it up! I just got off the Oasis of the Seas yesterday in Port Everglades and it was monsoon, torrential downpours when we disembarked. We had umbrellas. That took care of the issue. We didn't expect the cruise line to hold our hand. " Carnival could do much more to target millennials like me and my friends.". Um, why???

Tags: Carnival Cruise Lines Caribbean - Eastern Carnival Splendor

18 Answers

Contributor Level: Captain

We were coming back from St. Marteen and it was hotter than blazed, an a long line. They had water out for us, and a tent out. They can't control mother nature, but we also have to expect the worst. Sorry it was a bust, hopefully next time will be better

Contributor Level: Cruise Director

Sadly, if they had of handed out ponchos and they ran out just before they got to you, what then.  They you would have been ripping that they didn't give you one because some of the others were closer to the ship...  Sorry that you had such a negative time but really, they cannot control mother nature.  Perhaps purchase ponchos and bring them on  shore with you.  After all, you are in the Caribbean and she can blow up at any time.  Make the most of it and laugh it off, you alive, and on vacay.   Singing in the rain, I'm singing in the rain....  :)

Contributor Level: Captain

After a day in port in the Caribbean islands the humidity has me to the point that I take a shower soon as I get back on the ship...... Look at the rain as a time saver you got your shower while in line,  multitasking.  You also got your clothes washed.


The cruise line cannot control the weather,  nor do they build the ports to have cover from a freak rain storm. I have been caught in rain when boarding in Miami and worse stuck lined up outside in over 100 degree heat when boarding in Los Angeles.  I can not give the ship a bad review for what is not in its control. 

Contributor Level: Cruise Director

Now that is down right funny!  Happy

Always carry a small umbrella and poncho in your bag. If you really want to be ready for the rains---bring plastic suitcase covers. 

Contributor Level: Captain

If the Captain cannot control a couple of raindrops, how can we trust him to control the entire ocean?


Has personal responsibility completely disappeared off the face of the Earth?

Contributor Level: Cruise Director

Yes it has BDRebel...Yes it has...

Contributor Level: Captain

On our very first cruise and our very first stop --We were in Hilo Hawaii-- It was Feb 2009 we had an excursion booked to Kayak up to a waterfall after crossing one of the bays on the island. Well it poured.....Sad... the guide was so upset the poor girl was almost in tears. Monique and I informed her that back home in Edmonton it was about 30 Below Celsius and just before we left we had a few feet of snow. In Hilo it was raining... 85 Degrees F. and the rain was as warm as a shower....She had nothing to feel bad about.Big Smile.

In Costa Rica.. we had such a torrential downpour and we were on a tram in the rainforest...."kinda expected that"

Point is..... baby the rain must fall....

Next time you go on a cruise, I recommend you take ponchos or umbrellas especially if the weather forecast at a particular port is looking iffy. As far as making people wait in the rain, unfortunately in this day & age they do have to follow security procedures. If they just let everybody run back on the ship, who knows what somebody might bring onboard. And it's also possible somebody could stow away on the ship.

Contributor Level: Purser

This is not a matter of personal responsibility, this is a matter of poor customer service and inattention. When I spend literally thousands of dollars with a company, I expect better whether you do or not.


The forecast, as far as we knew, did not call for rain or any bad weather (we asked). The weather was gorgeous until it wasn't. Second, the rain was so bad, that I seriously doubt a poncho or umbrella would have done much to help the situation.


What we needed was to be allowed onto the ship, or redirected to appropriate shelter until the storm passed. It is common sense proposition to me that there should be a method to hasten the embarkation process in the event of an emergency. For example, portable, handheld, electronic scanners might have helped to get people back on the ship and out the rain faster. I understand the need for appropriate security screening and I am not suggesting that security check should have been foregone, just quickened.


The fact that the crew could not articulate whether there was a protocol for emergent situations (whether they thought this one qualified or not) is disturbing.


The scene was chaotic and scary. People were pushing and shoving one another trying to force their way onto the ship. There were elderly people and small children on the dock; someone could have gotten seriously injured. Which is precisely why you need to have leadership, controls, and order in situations like this. The Carnival Splendor crew failed woefull at this. Carnival takes some heat related precautions; there is usually water at the docks for people to stay hydrated while they wait to board the ship. Similarly, Carnival needs to develop some weather related protocols as well.


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