CrusinTim
Contributor Level: Cruise Director

Review by shappy1173

Weather was not good!

In response to review, CrusinTim says ...

I quote... "The actual cruise was great.".  Let me ask you Shappy, if you did a land vacation to a resort, and it rained all week so all beach activities were cancelled, would you feel the same? Would you expect a refund from the resort because of the rain? The cruise line has NO control over the weather as you should know if you have done 7+ cruises. They do in fact have control over passenger safety which is what you endured. You seem to think the cruise line offers you more than the refund of the port fees & taxes for missing Freeport. Sorry to tell you but your wrong! Your 3 star rating based solely on the bad weather is also wrong.

Tags: Carnival Cruise Lines Caribbean - Bahamas Carnival Pride

4 Answers

BDRebel
Contributor Level: Captain

His vacation is rated as 3 stars. Unfortunately, many people seem to rate the vacation rather than the ship, which then gives false numbers when comparing.

 

On the other hand, if a ship has numerous 1 star reviews for weather, would that be an itinerary that I would care for?

noname111
Contributor Level: Captain

The star rating is a 3 which means it was good and the cruiser would recommend it.  While it is disappointing to lose a port on an already brief cruise, it was a result of poor weather which the cruise line has no control over.

 

Assuming the cruise experience was "great" as you say, the rating should reflect that rather than the weather. The review title featuring weather as the key piece of information should serve as a heads up to readers that the review rating is tainted by a factor other than the actual cruise experience.

BDRebel
Contributor Level: Captain

I agree, but it is simple nature to include the entire vacation experience when writing a review.

Perhaps a written explanation that the rating should only include what the cruise line is responsible for in the instructions, however I doubt any of us here actually read the instructions!Big Smile

Another possibility would be to change the ratings page to include a section for ship only and total vacation -- it may work and it may not.

noname111
Contributor Level: Captain

 

I don't disagree with you BD. It's an issue that Cruiseline.com needs to evaluate.

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