JohnsonL
Contributor Level: Cruise Director

Review by brucespohn

Once on Board

In response to review, JohnsonL says ...

On Boarding at Galveston is the worst we have experienced in over 20 years of cruising.  In our January 25, 2015 Carnival Magic cruise, we had a wheel chair bound member in our party.  The facility was poor with only one elevator for half of the vertical climb, ramps for the rest.  The staff processing and procedures were inexplicably poor and disorganized. This does need to get fixed - the Captain of the Magic should let Carnival Corporate Executives know this port is undermining the investment Carnival has made in the Magic by exposing customers to a memorably bad start to their cruise.

Tags: Carnival Magic Carnival Cruise Lines Caribbean - Eastern

1 Answer

glomarrone
Contributor Level: Admiral

I hope that Carnival is listening to this shortcoming.

Reply

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