CrusinTim
Contributor Level: Cruise Director

Review by Carnival1

First Cruise - Last Cruise

In response to review, CrusinTim says ...

(Shaking head)! Sounds to me like you think the ship should have catered to JUST YOUR GROUP and ignored the rest of the passengers. Get over yourself! There is NO passenger "CLASS" type on Carnival. Everyone gets treated the same. You snuk inside a random cabin to use the bathroom? Where? Where are there "random" cabins? Good thing you didn't do that in my cabin. Such a big spender you gave the porter a whole dollar per bag? Maybe back in the '80s that would have worked. Your lucky your bags made it to your cabins! I could go on and explain further to you but why bother? Seems you already decided to never cruise again. Good luck on ANY vacation you take as I feel you won't be happy with anything!

 

Tags: Carnival Cruise Lines Caribbean - Bahamas Carnival Fascination

8 Answers

akaGrandmaJo
Contributor Level: Staff Captain

Totally different experience from our family cruise in June on the Fascination.  We were treated like royalty by the staff.  We found the ship to be clean.  One of our cabins had an issue with a clogged shower drain the first night, and there was a strong odor of sewage in the hall on Main Deck.  Maintenance had the shower drain in good working order within two hours and the odor went away.  We never smelled it again. 

Bad things do happen on all cruiselines, but I find your story hard to swallow.  I encourage everyone to experience the ship for yourself.

glomarrone
Contributor Level: Admiral

So sorry to read that you had a bad experience on your family cruise.  Perhaps cruising is not for you.  However I suggest that you try another cruise line before you give up on cruising completely.  It is hard to imagine that all the public bathrooms didn't work.  Did you talk to the front desk about the problem? 

Carnival1
Contributor Level: Purser

The bathroom is on the last day of the cruise. Everyone has already left the ship. The public restrooms were out of order. How can I go to someone's room without the key?

 

Carnival1
Contributor Level: Purser
we came 5 hours before at 10:30 am. Is it late in your definition? From level 9 to level 7, from the palace theater, all the bathrooms were broken. Carnival staff was too busy cleaning up for the next departure. If you like waiting then like you said the cruise is for you. I just can't seem to justify it at all. Thanks for your comment.
JusMe
Moderator
Contributor Level: Captain

WOW........ where to start.      1) Ship Cabins are not ready until 1 PM on the first day of a cruise.  2) People that may have gotten onto the ship quicker and had priority for excursions had the Faster to the Fun Pass that you can buy (it also gets you into your cabin earlier) or they were in a Suite.  3) having paper work in order gets you through security with no problems,  Names on paper work have to match the passport,  Johnathan,  not Jon.  4) Lines at all the eating places, did you not see over 2,000 people are on the ship and all wanting lunch at the same time ?  your traveling CARNIVAL,  not Crystal Cruise Line.  5) your travel agent should have booked you in rooms all close by unless you did a "Guarantee" room type,  didn't you check the cabin # when you made reservations?  6)  If you chose assigned seating times your table would waiting every night just for you.  My time dining may have trouble getting a table for a large group ready at the instant you want dinner. 8) Departure is based on travel needs.   Since you drove to port you were lower priority then those traveling by Air or train.  You could have also taken your own bags off the ship and been first to walk off the ship and go.

My over all thought is you had no idea of what you were getting into and did not bother to do any research before your trip.  

I would lay odds that if you stay at a 6 Motel you give a bad review because you thought it was going to be the Ritz Carlton.   For G-d's sake,  you booked CARNIVAL and a small Old ship for a short party cruise.

I have been on 3 of the sister ships and had great time on all of them,  but I knew what I was getting into when I booked on Carnival and an old ship.   I actually like the Fantasy Class ships,  great size to get around and plenty to do. 

I suggest you stick to a land vacation and leave the cruising to the professionals. 

Carnival1
Contributor Level: Purser

 

 

Thanks for your comments.

 

Yes. Maybe I will try a different cruise line. Royal Caribbean? OASIS? - You PRO out there. What do you say? JusMe... 1.  It was not ready until 3 p.m. 2. Agreed. $50 per room and refused to pay. 3. No problem with paper work. US PP and Names match w/PP. 4. Yes - line was not 2000 people. At the buffet, waiting for pizza may take up or maybe more than 15 minutes. 5) Travel agent guaranteed the rooms # for us. - not a problem. 6) Yes. Seating at 8:15 p.m. - We did not have to wait. 8) thanks I did not know they prioritize based on travel needs. I knew about if you don't check in, you may check out early.  You are right!! it was a motel 6 and i thought it was the ritz. Very funny!!! I've never stayed at motel 6 in my life!! We made a big mistake booking with Carnival. Any suggestions for cruise line? as for as pros - i'm not sure about that. I've been traveling to many countries and states. I've never had any issues. Just i've been holding back on the cruise. 

 

PEOPLE - Clarify about the bathroom. We are not crazy people. We will not simply sneak into any rooms. We are not criminal people. On the last day of the trip, we were waiting inside of the palace theater for our luggage number to be called. We were in the theater for 3 hours. The room was cold. We needed to go to the bathroom. We cannot go back to our room because everyone had to leave the room at 8:30 a.m. For some reasons, 3 of the bathrooms from level 7 to 9 were out of order. We were not able to find any staff during that time. We did not bother to go to the service desk. BTW they actually closed off the "odd number" empress section. You can't even access to that area. Have you guys ever checked out last? if you've been there - then please criticize all you want. I don't know why you guys made up about security are watching us. We made it through US custom without any issues. They did not even check our PP. Anyways, if you have advice for me then please comment. I respect any feedback or advice you may have. If you don't like what i wrote, please move on and don't make any negative assumption. 

 

 

 

 

 

JusMe
Moderator
Contributor Level: Captain

When I have late check out on Carnival I go up to the Lido and have a leisurely breakfast and sit in the Lido until my # is called.   If it is a short cruise I carry my own bags off so I can go when I want.  I like to get off the ship later,   less lines at customs, parking lot not as crazy and not rush hour traffic. 

Cruise lines are like hotel chains,  you need to find your fit.  I call Carnival the floating Walmart,  but knowing that, I can go and have a blast on it.   If your taste runs higher end yet want reasonable price I would suggest Celebrity and Holland America,  they are the 2 premium lines of the common cruise lines.  If your taste and budget are high end then try Crystal or Regent.  All cruise lines will have lines at the busy times.

If you try an Oasis class ship you need to book reservations for restaurants and shows before you cruise from what I have read or you end up in the buffet.  But they are great for kids with all the attractions.

My preference is Celebrity on a Solstice class ship,  great for adults not so great for kids,  no water slides,  it is a cruise ship, not a family resort.  I do try and stay away from NCL after 2 bad cruises on them.

MrChocoholic
Contributor Level: Captain

I was on this ship in 2004 and it was pretty well-worn then despite the garish Joe Farcus interior design the makes you look at a room and scratch your head wondering, "What was he thinking?" To me, cleanliness and daily sheet changes don't mean that much. It's not like I'm sober enough to appreciate it anyway. 

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