Review by sandyur2gd

Very Disappointed

In response to review, CrusinTim says ...

Just wondering, what was wrong that you didn't feel well? I would hope the ships crew would be concerned with your health in case what you were experiencing was contagious. Since you need to use a CPAP, why don't you carry your own distilled water in case you need it and to avoid the onboard charges for it? When only half of your daughters cabin service order arrived, why didn't you call room service to get the rest of the order as opposed to going to complain to guest services? Your not charged for cabin service anyway! As for the price for pictures, if you have been on 7+ cruises as you indicate in your profile, you should know the pictures are expensive. Not too sure about the +$10 charge for the smaller print. Did you think internet service onboard was free and is actually charged per minute if you do not have a plan?Good luck on your future cruise with RCCL but keep in mind, it is not always the cruise line at fault as much as it is the crew onboard. I've sailed on RCCL 2 out of the last 10 times I have cruised and although I have had a good time, I was not "WOW'd".

 

 

Tags: Carnival Cruise Lines Caribbean - Western Carnival Conquest

6 Answers

I have other health issues as well, austioarthritis (sorry for spelling) in both hips and knees, also have back problems.  I can not stand for any length of time.  Could not get a wheel chair I was told until I went thru check in.  At one time you could not take any containers on board and was told I had to get it off the ship.  I was not aware that I could now bring my own water, or believe me I would have.  I can not see what you wrote after daughters cabin.   I ended up sleeping for 4 hours after I finally got the distilled water.  As I was not feeling well I stayed in my cabin most of the cruise, I did not even get off at one port.

I did not feel well so I did not call room service back.  Pictures use to be $14.99 not $22.00, I relize the internet is not cheap however, the price I paid I felt was a little extreme. Just because you do not pay for room service, you are entitled to good room service anyway.  I have taken a total of 7 cruises aboard Carnival and have had my best cruise on a Carnival Cruise ship. The Conquest was not what I expected from Carnival, and many people I spoke with felt the same.  So it was not just me that felt that way.

Hi Sandy.  Sorry to hear you had some issues on your cruise.   Hopefully you are working with a travel agent when booking your cruises.  Your travel agent can inform the cruise line of your medical needs - including requesting a wheel chair for embarkation and needing distilled water for your CPAP and any necessary extension cords, etc.  Perhaps this tip will help you in the future.  Keep sailing!!

The cruise line was well aware of my medical needs, But thank you for taking the time to respond

Sandy,  so sorry you did not enjoy your cruise.   I also have a restriction on my ability to stand in place for a long time (back surgery).  The travel agent that I use said they can tell the cruise line at time of booking to have assistance at the pier for check in if needed.  So far I have not,  but I do carry a copy of my doctors note with me in case I ever need it.

Most Cruise lines will be happy to help if you let them know ahead of time what you need. I do always try and carry what I need,  extension cord (never enough plugs in a cabin to charge all electronic toys) and anything else I can think of.

Try to stay informed before your next cruise.  Cruise line Websites are an excellent place to start.  A good travel agent can probably answer all your concerns but sometimes even they don;t stay up to date on changes. 

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