caroljgold
Contributor Level: Deck Hand

Booking excursions

Unable to book online-told they are all sold out, book onboard.  Can I really count on the concierge getting me the excursions I want once onboard? We are booked in a Sky Class Acquatheater Suite, & very disappointed that my very 1st 2 requests are denied.

Tags: # Harmonyof the seas # excursions # denied online booking

11 Answers

noname111
Contributor Level: Captain

Hi caroljgold

Our experience has been that the early bird gets the worm... regardless of cabin class.  While that may be different once onboard, the lead in period seems driven by seat availability and the website's logic does not connect cabin class to booking (or attempted booking)... soooo it does not make a difference what cabin category you book.

As for the concierge, s/he may be of help once onboard but keep in mind that there are alot of other suite class guests vying for the same show seats so tend to your booking asap once aboard ship.

meghad23
Contributor Level: Captain

I know for shows, that there are usually seats reserved for certain suites, but talking excursions, there are only some that are exclusively for suites... Did you try calling RCI for assistance? 

caroljgold
Contributor Level: Deck Hand
Tried calling many times. Just upsetting .

meghad23
Contributor Level: Captain

Sad I'm sorry. 

 

cruznjan
Contributor Level: Staff Captain

I book on lie if it looks like an excursion that might sell out quickly or one I definitely want to go on. Otherwise I wait.

OldGreyWolf
Contributor Level: Cruise Director

We usually start to book excursions on line right after final payment date. It avoids disappointments if they get booked heavily

WeCruiseToo
Moderator
Contributor Level: Captain

Hi Carol! Traditionally the cruise lines do not sell 100% of the shore excursions on line.  There is no guarantee, but you should be able to book your excursions when you board the ship.  And don’t wait for the concierge, they won’t have much extra pull for the listed shore excursions.  If the concierge isn’t available do not hesitate to go to the shore excursion desk yourself.  Hope it all works out and Happy Cruising!

DVCruise
Contributor Level: Captain

Head directly to the Shore Excursions as soon as they open.  Concierge service does not work the same on a ship as it does at a hotel, in fact, it is really non-existent. Or look at another site online such as tripadvisors and book the excursion directly.  If you allow adequate time to return to the ship when booking an "outside excursion", you really don't have to worry about the guarantee "that the ship will wait" that the cruiseline offers.

glomarrone
Contributor Level: Admiral

If yu are in a suite, I am sure that they will get you the excursions that you want.  Also, passengers cancel all the time.  Keep the faith.  Don't waist any time, though once you are on board.

ashleebrown
Contributor Level: Captain

Head right for the Excursions desk once you board.

We were able to get tickets for an excursion that was Sold Out online for our April 2015 cruise. Going to the desk was the first thing we did.

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