SimonCommunity
Moderator
Contributor Level: Captain

A Cautionary Tale

Cruise Fever reports on a family that is surely regretting their decision not to purchase travel insurance or obtain passports prior to their cruise:

http://cruisefever.net/0606-thousands-raised-for-cruise-passengers-stuck-in-mexico/

Do you always purchase travel insurance? Do you cruise with passports? If not, will a story like this make you reconsider?

Tags: Mexico Carnival Cruise Lines Insurance Passports

12 Answers

Johngold
Moderator
Contributor Level: Captain

WOW !!!

If I were these folks, I would most certainly have a discussion with my Travel Agent.

Of Course we always carry some sort of travel insurance, especially out of the country. In Canada, we have our health cards with us all the time.

Always, Always bring your passports when leaving the country. Even when I fly within Canada, I include my passport with other forms of ID. Saves time and trouble.

Now , the news that Carnival stepped up to help is good news, Often we hear about the opposite happening.

Lesson learned.

JusMe
Moderator
Contributor Level: Captain

Since I used to be in the industry, I always purchase travel insurance.  Not just in case I get sick and can not go on the trip but also if I get sick or injured on the trip out of the country. 

I carry my Passport even on the 3 or 4 night Baja cruise where a birth certificate will work.  

I have had travel insurance pay out a few times,  one time dad got the flu so the family could not go,  a doctors note faxed in to the insurance company and all was paid out. Very good service from the travel insurance sold through Vacationstogo.com, no problem filing a claim, polite service and quick pay out.

We have been lucky to date and have only used it for illnesses before the trip.  None of us have ever gotten ill or injured on the trip.

When you get travel insurance be sure to get enough so it also covers your flight and hotel cost,  not just your cruise. Take a copy of the policy with you,  you may need it on the ship or if in port. Some policies also have death benefits just in case.  Ask what the policy does cover and keep receipts for hotel, car rental and flights that will be needed if you file a claim. 

My thoughts go out to the family,  what a terrible thing to be ill in Mexico, not be able to talk to the doctors and have not insurance or money to pay for emergency surgery for your child.

Respect to Carnival Cruise limes for stepping up and not just dumping the family in Mexico with a sick child.  I'm happy to hear they helped with interpreters in Mexico, getting passports for the family and with raising funds for the family to pay the hospital bill.  Good job Carnival

BAK1061
Contributor Level: Captain

Yes to both. Always take out insurance. Always bring the Passport.

Bubba54
Contributor Level: Captain

I never used to, then we started due to my parents health. Never thought I would have to use it but we have. Always travel with our passports.

SimonCommunity
Moderator
Contributor Level: Captain

Not everyone has a passport. At least once a week we get a question here at the site asking if it's OK to still cruise with just an ID and birth certificate. And while it is legal for US citizens to do so on closed loop itineraries from the US, it's NOT a good idea, and this story is the reason why. Yes, you'll manage to get home one way or another, but in the case of an emergency like this, it's one more thing to worry about during an already stressful time.

noname111
Contributor Level: Captain

Wow... this is an awful chain of events, beginning with the issue of traveling without passports. I cannot imagine traveling anywhere outside the US without a valid passport nowadays.

As for the issue of travel insurance, yes we obtain medical insurance BUT no, we did not always do this.  Our regular health insurance covers emergency treatment while traveling outside the U.S. but not transportation home or any other non-emergent intervention. Things happen... sometimes really bad things.

I feel Carnival went above and beyond the call where this family is concerned. Their TA needs a good talking to though... passports should always be advised. While you can't force anyone to go get one... you have to be clear as to requirements.

 

cruznjan
Contributor Level: Staff Captain

I don't travel anywhere out of the country without a passport. We always get insurance. We would rather have and not need than need and not have.

glomarrone
Contributor Level: Admiral

We always carry our passport if we travel outside the US.  So far we have never purchased travel insurance.  Perhaps the time has come.

BAK1061
Contributor Level: Captain

I was expecting a Pete Townshend video. Wink

BAK1061
Contributor Level: Captain

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