April 2016 - 13 Night Italian Classic Transatlantic (Ft. Lauderdale To Rome) Cruise on Celebrity Constellation
Once in a lifetime
Ship was refurbished but not enough. Aquaclass no longer supplies free bottled water daily. Pretty chintzy and starts cruise with disappointing attitude. Understaffing leaves a lot to be desired in service. Most staff members were excellent, but a few are remembered for their lack of service skills. Ice cream attendant was asked for tongs for cookies said "I am busy. Use you hands." Really? Food was bland and a few maintenance problems were inconvenient. Two of three excursions were disappointing. Entertainment was excellent and Celebrity band and performers were outstanding. We arrived at ports on schedule and disembarkation was easy and fast. Overall disappointing cruise as compared to other Celebrity cruises we have taken.