floridabarbara

floridabarbara
Third Mate

Joined: 12/13/2013
1
Cruise
1
Review
15
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About floridabarbara



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floridabarbara's Past Cruises

Royal Princess

November 2013 - Royal Princess to Caribbean - Eastern

Beware

Beware of where your room is located.  We booked a balcony 8th fl forward not realizing that the Princess theater was on the 6 &7 fl.  We contacted the desk the 1st night to ask where the banging and vibration was coming from but couldn't get anyone to answer the phone.  Next morning we went down to the desk and they couldn't give us an answer but we figgered it out. Christine said she would speak to her supervisor and get back to us.  Nothing happen so that evening we went back down, and spoke to someone else who said the manager our off but would get back to us. Mean while when ever there was a show our walls vibrated and the noise was annoying.  That evening when we returned to the room there was a message stating that they would ask the theater to lower their base and they would like to offer us "EAR PLUGS" which we could pick up at the desk!!  NIce way to treat Platinium members!! (or anyone)  Not impressed with their customer service!!

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floridabarbara's Tips

Royal Princess Royal Princess - Eat breakfast in dining room as cafeteria is too confusing - food cold by time you found each thing you wanted. Skip ships singers and dancers and go to lounges.

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received a helpful vote on their Royal Princess cruise review - Beware

received a helpful vote on their Royal Princess cruise review - Beware

received a helpful vote on their Royal Princess cruise review - Beware

received a helpful vote on their Royal Princess cruise review - Beware

received a helpful vote on their Royal Princess cruise review - Beware

received a helpful vote on their Royal Princess cruise review - Beware

received a helpful vote on their Royal Princess cruise review - Beware

received a helpful vote on their Royal Princess cruise review - Beware