August 2016 - 7 Night Alaska Hubbard Glacier Southbound (Seward To Vancouver) Cruise on Radiance of the Seas
Cruise destination amazing, boat - not so much
The ports and excursions are once in a lifetime and beautiful scenery. However, Radiance of the Seas was a huge disappointment. the boat never has a day off and cleanliness suffers. Passengers depart by 9AM and new passengers can board at 10:30AM. Although people clean the rooms/bathrooms/etc, it is always a "hasty" cleaning and the rooms/bathrooms smell. Even though they replaced the carpeting last year.
Food was terrible....experienced cruisers complained. Even met people buying food at port and "sneaking" on board for a sick friend. Service on boat was friendly and helpful.... except for Guest Services. Conflicting info from various guest service agents and unorganized/unhelpful people. More help from room attendants and waiters than guest services....recommend bypassing them when you can.
Entertainment was sketchy. If you attend an event LATE by 5 minutes - you can't participate. Really? Need a new cruise director.