October 2014 - Norwegian Getaway to Caribbean - Eastern
Truly awful experience from the start! We had to wait in a huge, slow line to get on board. Our bathroom was dirty when we walked in the room, and one of our bags was missing! Luckily, it was in a huge section of bags that had not been identified- but that had never happened before and we do not understand why this would happen to so many bags!
They switched itineraries on us to a much cheaper one and did not give us a refund, did not provide us maps of the new ports, and would not even let us tell our loved ones they had switched course unless we paid a $55 internet fee. Disgusting! The carpets were dirty, the boat is extremely dusty from the towels and linens they use and a lot of hype for nothing! Everything was really expensive and the experience was completely disappointing and did not live up to the hype. Don't bother paying a premium price for such a cheap cruise! The pools were small and gross- the "main pool" is tiny and the water was grimy so gross yuck! Don't waste your money or your time.