ericfrieday

ericfrieday
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Joined: 03/06/2016
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About ericfrieday



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ericfrieday's Past Cruises

Brilliance of the Seas

February 2016 - Brilliance of the Seas to Caribbean - Western

Cruise good, BJ's Travel Service...meh...

Overall cruise experience was good.  Staff was pleasant, ship was clean, food was average-ish.  Entertainment was better than anticipated.  Biggest disappointment was using BJ's Travel to book the cruise.  Not only did we not receive any special discounts, we were treated as a number.  The 2 times I called for info/questions, I felt as if I was a bother to the agent.  I asked to be placed on waiting lists for certain upgrades and the agent never followed up.  I called upon our other travel agent as a favor and she had no problem contacting the cruise line and getting things done.  No advantage whatsoever to using BJ's Travel.

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reviewed their Caribbean - Western cruise on Brilliance of the Seas and gave it 3 stars!

added Feb 27, 2016 cruise on Brilliance of the Seas to their profile.