September 2015 - 7 Night Bermuda (New York Roundtrip) Cruise on Norwegian Breakaway
We were excited to take this cruise and it was a disappointment. The only bright spot was our cabin steward who did a great job. The boat smelled of sewage for several days. Trying to make a reservation for dinner was impossible by phone. we consulted guest services, an encountered the least helpful customer service rep. The transportation for our shore excursion was terrible, an old, rickety bus, that included seats in the aisle. On top of that, the buffet area tables and floors were always dirty. The casino was also smoke filled and unclean. had I known smoking was allowed on the ship I would not have booked this trip. Bermuda was just ok. Everything closed so early there wasn't much for nightlife. Many entertainment items on the ship were of extra cost and hardly worth the money. I don't expect we will use this cruise line again, unimpressed.