November 2013 - Norwegian Gem to Caribbean
We planned our trip, was told if a lower rate became available it would be honored. Well...$1000 cheaper and they won't do anything. Not even a bottle of wine. This is our first cruise and now before we even sail I have a bad taste with NCL. So I guess my suggestion....don't book early its NOT worth it. Hope the customer service on the ship is better, then what I have received so far.