November 2015 - Norwegian Jade to Caribbean - Western
This was my first cruise, so I don't have anything to compare. I enjoyed the cruise, but had expected better service, particularly in the dining realm.
-Nice stateroom. We booked the smallest room possible but were still quite comfortable.
-Great excursions. The dolphin swim in Cozumel and the Mayan ruin in Belize City were fantastic.
-Great housekeeping staff. Loved the towel animals and room was always clean.
-They had a gym on board.
-The comedian, juggling, and Elements shows were all worth seeing!
-Staff was a mixed bag. While housekeeping staff was friendly, the dining staff members were usually not. Guest services staff were not at all helpful.
-The lines. I felt like I was always standing in line for something. This is probably my biggest gripe. There was a line for every meal, tendering was a 3+ hour process, and nothing seemed very efficient. Staff was not helpful here at all. Dinner reservations were useless.
-Too many kids. I went during Thanksgiving week, so not much the cruise could do; but the kids were always running around and screaming which wasn't great for relaxing.
-The food was average at best. Plentiful but not particularly delicious.
Overall, a fun week but I had expected to be dazzled by the cruise