duane951
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Joined: 06/11/2016
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Brilliance of the Seas

May 2016 - Brilliance of the Seas to Europe - Mediterranean

Dreadful staff... Avoid this ship

The itinerary was great, but most of the staff were terrible. There were exactly 4 great staff members but the rest could not resolve problems THEY created and did not care. (Act silly, they somehow would blame you for their mistakes). I've sailed 3 times on RC, and 6-7 total cruises. This by far was the worst. Also, the ship is old and tired. 

I would regimen this itinerary, just use a different cruise line. 

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Brilliance of the Seas Brilliance of the Seas - Double check to make sure they give you your MyTime dining ahead of time. Our said MyTime AND had a table number. They made a mistake and out both, but would not honor the MyTime without a HUGE hassle. Terrible

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received a helpful vote on their Brilliance of the Seas cruise review - Dreadful staff... Avoid this ship

received a helpful vote on their Brilliance of the Seas cruise review - Dreadful staff... Avoid this ship

received a helpful vote on their Brilliance of the Seas cruise review - Dreadful staff... Avoid this ship

reviewed their Europe - Mediterranean cruise on Brilliance of the Seas and gave it 1 star!

added May 26, 2016 cruise on Brilliance of the Seas to their profile.

shared a quick tip for Brilliance of the Seas"Double check to make sure they give you your MyTime dining ahead of time. Our said MyTime AND had a table number. They made a mistake and out both, but would not honor the MyTime without a HUGE hassle. Terrible "