drseb

drseb
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Joined: 03/04/2015
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Nieuw Amsterdam

February 2015 - Nieuw Amsterdam to Caribbean

Disapointing

Customer service (with a few notable exceptions) was terrible.  The carpet in the Lido deck was threadbare under the chair legs.  The Eastern initerary was lackluster.  Western ports were interesting as was Half Moon Bay.  But the service was constitent.... Disappointing.

I would still recommend Holand America... (Baltics and Alaska Cruises were wonderful). But I would not recommend Nieuw Amsterdam.

 

 

 

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drseb's Tips

Nieuw Amsterdam Nieuw Amsterdam - Skip the western leg. And don't do like we did and settle for poor service in the Lido deck.

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shared a quick tip for Nieuw Amsterdam"Skip the western leg. And don't do like we did and settle for poor service in the Lido deck."

reviewed their Caribbean cruise on Nieuw Amsterdam and gave it 2 stars!

added Feb 1, 2015 cruise on Nieuw Amsterdam to their profile.