drpkhall

drpkhall
Third Mate

Joined: 03/25/2016
1
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1
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8
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drpkhall's Past Cruises

Majesty of the Seas

March 2016 - Majesty of the Seas to Caribbean - Bahamas

Disappointed in Royal Management

We were very disappointed that we reached out to management about the mold and mildew in our stateroom to no avail.  No followup whatsoever was made after each attempt to call desk, wait in line over 1 1/2 hours, and NO face to face mtg!! Poor management/supervisory customer service especially since the mold and mildew affected our breathing and eyes.  There was a pungent odor in the hall as well!!

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drpkhall's Tips

Majesty of the Seas Majesty of the Seas - I will upload pictures of the cabin showing all of our concerns that we reported. Thank you. Regards, Drs. Paul and Kathy Hall

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received a helpful vote on their Majesty of the Seas cruise review - Disappointed in Royal Management

received a helpful vote on their Majesty of the Seas cruise review - Disappointed in Royal Management

received a helpful vote on their Majesty of the Seas cruise review - Disappointed in Royal Management

received a helpful vote on their Majesty of the Seas cruise review - Disappointed in Royal Management

received a helpful vote on their Majesty of the Seas cruise review - Disappointed in Royal Management

received a helpful vote on their Majesty of the Seas cruise review - Disappointed in Royal Management

received a helpful vote on their Majesty of the Seas cruise review - Disappointed in Royal Management

received a helpful vote on their Majesty of the Seas cruise review - Disappointed in Royal Management

shared a quick tip for Majesty of the Seas"I will upload pictures of the cabin showing all of our concerns that we reported. Thank you. Regards, Drs. Paul and Kathy Hall"

added Mar 18, 2016 cruise on Majesty of the Seas to their profile.