August 2016 - MSC Divina to Caribbean - Western
My favorite part was the excursions I participated in, new places and new things. On board the MSC I loved our wait staff at the restaurant, Supedra and his helper were amazing and beyond what we could ask for, I was not thrilled with the Buffet and lack of seating, many times we walked around for 5-10 minutes trying to find seats but the food was good and the choices were good. The entertainment team was awesome and I would love to see more activities with them.
The only down side was an excursion that my children; Anthony Hiner, Alex Hiner, Daniel Hiner and Tanner Crook did. In the Grand Cayman's they did a kayak and snorkel excursion. They were all inexperienced and told the guide this, they had issues and the guide left the behind not even noticing. We did file a complaint on the ship at the excursion office and are waiting for a reply, they said we would hear something before we disembarked but we still have not heard anything a week later. The trip was amazing but this put a damper on the week for the four involved and for me as I heard the story thinking something could have happened and the guide didn't even know there was a problem.