dleinbach
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Joined: 12/15/2015
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MSC Divina

December 2015 - MSC Divina to Caribbean - Eastern

MSC Divina Cruise

The overall cruise experience for my family was quite disappointing.  The embarkation was well done; quick and easy.  After that it went downhill.  The on-board communication was almost non-existent.  When we booked the cruise we were given 2nd seating at dinner.  We were told this could be changed once on board especially since we had a family with young children.  When this was requested the first night we were told that we should never have been told that; but that they would get back to us the next night.  NEVER heard from anyone again.  The result was our children falling asleep each night at dinner.

A medical emergency forced the ship to turn around on Wednesday evening resulting in the loss of 7 hours and therefore the Port of call for Friday had to be scrapped.  Instead we went to Nassua for 3 hours.  A complete waste of time.  While i completely understand the need to take care of a passenger; it was foolish not to fly them off; quicker for them and respects the 1,000+ other passengers.  BUT the biggest thing is that the only thing the 1,000+ other passengers were told was thanks for understanding.  No comp., No attempt to allow more time ashore; no nothing.

The crew on board; almost all of the time was unable to help with information; directions; etc...

Most likely will never cruise with MSC again and will not recommend to anyone.Angry 

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received a helpful vote on their MSC Divina cruise review - MSC Divina Cruise

received a helpful vote on their MSC Divina cruise review - MSC Divina Cruise

reviewed their Caribbean - Eastern cruise on MSC Divina and gave it 2 stars!

added Dec 5, 2015 cruise on MSC Divina to their profile.

shared a quick tip for MSC Divina"Chose another cruise line"