November 2015 - 15 Night Hawaii (San Francisco Roundtrip) Cruise on Grand Princess
As a result of having engine room issues on our cruise, we only got to one port, Honolulu. Our Captain petitioned for us until 3:00 AM, and was able to get everyone a full refund for our cruise, plus 50% of what we paid for this cruise credit on our next Princess cruise. Not only that, anyone who wanted to opt off in Honolulu, they paid for their flights home. Most of us remained on the ship and had a fantastic time, as the cruise director was able to bring on additional entertainment for us, and they were terrific. Despite only going to one port of call, this cruise could not have been better, and we cannot praise Princess enough for all of their efforts and for the efforts of all of their staff.
Margaret & Terry Dillon