dedemike

dedemike
Purser

Joined: 09/20/2015
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dedemike's Past Cruises

Grand Princess

September 2015 - Grand Princess to Coastal - West Coast

Convenient travel, but with some pitfalls

As a short cruise, there are no high expectations due to the limited  interaction between the staff and the passenger. Still, we found the service in the Crown Grill, a " specialty " dining experience, failing to meet expectations due a terrible lag between the salad and entree - it was well over an hour, during which time our appetite waned and sadly we could not fully enjoy the primary course.  Also we were personally disappointed in the disembarkation process when although the vast majority of the passengers were "walk-offs" , the lower decks which were closer to the gangways were assigned the last appointment times for clearing customs.  Also, the "quiet disembarkation" process just resulted in  a free-for-all where two hour waits became the norm. It would be better to assign and enforce 15-30 min windows so passengers are not left " in the air" as to when they can leave the ship.

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received a helpful vote on their Grand Princess cruise review - Convenient travel, but with some pitfalls

received a helpful vote on their Grand Princess cruise review - Convenient travel, but with some pitfalls

received a helpful vote on their Grand Princess cruise review - Convenient travel, but with some pitfalls

received a helpful vote on their Grand Princess cruise review - Convenient travel, but with some pitfalls

reviewed their Coastal - West Coast cruise on Grand Princess and gave it 3 stars!

added Sep 12, 2015 cruise on Grand Princess to their profile.