decodonna

decodonna
Purser

Hometown: La Quinta, CA
Joined: 01/25/2016
2
Cruises
1
Review
4
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About decodonna

Retired



Following

decodonna's Past Cruises

Norwegian Getaway

January 2016 - Norwegian Getaway to Caribbean - Western

Re: NCL Getaway makes you want to getaway from the ship and NCL!!

Arrived to a dirty, filthy cabin which had not even been vacuumed.  Bathroom not even stocked properly with no wash cloth in sight!!!  Shower overflowing which made a lovely lake on our bathroom floor.  Went to Guest Services where they all appeared and acted mad and disgusted and treated my friend and myself accordingly.  Would not reverse service charges, even though, all during the 7 day cruise had to beg for wash cloths, a bath mat, more towels, clean sheets, etc.  Lied to by two supervisors/managers at Guest Services stating that they would call us regarding issues - they never did.  Called a liar in a not so roundabout way by the Executive Housekeeper and the room steward.  Never saw our room steward the last day of the cruise - room never cleaned all day until we begged again to receive service (have our room cleaned).  I would not wish this ship or NCL on my worst enemy!!  All NCL can think of now is how much and how fast they can raise prices and how they can take more money out of your pocket.  NCL sorely needs to focus more of their resources on customer service and less on dreaming up ways to make the customer's wallet thinner!

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Carnival Inspiration

September 2014 - Carnival Inspiration to Mexico

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received a helpful vote on their Norwegian Getaway cruise review - Re: NCL Getaway makes you want to getaway from the ship and NCL!!

received a helpful vote on their Norwegian Getaway cruise review - Re: NCL Getaway makes you want to getaway from the ship and NCL!!

received a helpful vote on their Norwegian Getaway cruise review - Re: NCL Getaway makes you want to getaway from the ship and NCL!!

received a helpful vote on their Norwegian Getaway cruise review - Re: NCL Getaway makes you want to getaway from the ship and NCL!!

reviewed their Caribbean - Western cruise on Norwegian Getaway and gave it 1 star!

added Sep 7, 2014 cruise on Carnival Inspiration to their profile.

added Jan 17, 2016 cruise on Norwegian Getaway to their profile.