deardhome1

deardhome1
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Joined: 03/02/2016
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deardhome1's Past Cruises

Liberty of the Seas

February 2016 - Liberty of the Seas to Caribbean - Western

Missing $50 Credit

Everything went well. The food was average (for large cruises). A front came in causing large waves when we arrived in Grand Cayman which caused us to miss this port which required tenders. Cozumel was the most improved port we have been to in a long time.

Our only problem occurred when checking out. The RCI $50 OBC listed on page 2 of your invoice and confirmation document was not included in our final bill. Melyum Wang - Guest Services Officer - said she had no record of it and asked me to call their Miami office. The head office in Miami 1 800 256 6649 also had no record of the $50 credit. The $200 credit was ok.

Would you please issue the $50 to me since I had to pay it. 

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received a helpful vote on their Liberty of the Seas cruise review - Missing $50 Credit

reviewed their Caribbean - Western cruise on Liberty of the Seas and gave it 4 stars!

added Feb 21, 2016 cruise on Liberty of the Seas to their profile.