March 2016 - 7 Night Eastern Caribbean (Port Canaveral Roundtrip) Cruise on Norwegian Spirit
Upon arrival on the Spirit, and first look into our room which was to sleep four, we only saw three beds. Our room attendant got a little annoyed with us for asking him to explain how that was going to work. These inside rooms are pretty small for four adults....two almost eighteen year olds. For us to not be able to move about the cabin because one of the beds was between the two twins on the floor made the cabin even smaller! By the looks of the pictures I saw, it looked like we would have a bed (two twins put together) with two upper births. Ha! What a joke! The bed that was pulled out also had a huge divot in it. Might be okay for a tiny kid, but not an almost 18 year old. When we approached our room attendant about that, once again seemed like he really didn't want to deal with it. His solution was to put extra bedding under the divot....which just made it super lumpy. A trip to the customer service scored us a new mattress. Yay, customer service! Our room attendant also gave us the run a round about the beach towels. They brought us the original ones to our room, which after use we left on the floor assuming the attendant would take care of them. He left them there and when questioned said we had to return them to the towel exchange. However, the towel exchange told us he was supposed to take care of them. We also never got the chocolates we saw other people receiving...he must not have liked us!! Also, we were used to the luggage being removed from the room and returned the night before we get back...that didn't happen...we had to shove everything under the one bed we could get to.Food was pretty good....ran out of chicken wings in Blue Lagoon on the last night....REALLY?? Had a little language barrier about the difference between RANCH and BLUE CHEESE.....Had a two hour dinner at Windows (Main Dining Room) one night...the eighteen year olds sat at their own table. We were done in 45 minutes....they were sitting there for two hours. Too many negatives vs. positives for us to sail with Norwegian again. We've had some better experiences with other lines.