December 2015 - 10 Night Eastern Caribbean (New York Roundtrip) Cruise on Norwegian Gem
Wonderful Cruise, New Staff Learning
The length of this cruise, the ports, and the cruise line were all wonderful. The only reason for 4/5 was the slight dip in service due to a very new staff on the ship. Some wait time times at restaurants, even when seated, were longer than usual. We also had to remind staff to provide us with our latitudes benefits (chocolates at night, discounts, etc). However, aside from needing some assistance the crew was wonderfully friendly and accommodating. The entertainment, even in some rough seas, was amazing.