dabredin

dabredin
Purser

Joined: 07/09/2015
1
Cruise
1
Review
7
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About dabredin



Following

dabredin's Past Cruises

Island Princess

December 2015 - Island Princess to Panama Canal, Central America

Norwegian Sky

July 2015 - Norwegian Sky to Caribbean - Bahamas

Customer service not present

The food way okay but does not compare to other cruise lines. The cabin was not very clean and the toilet smelled from day one where the sewage lines seems to be blocked. 

  The staff refuse to explain things in a clear fashion and seem do be experts in bait and switch. I spoke to a so called accounts rep on the ship and he was dismissive of my concerns and would not explain where my credits or my account fully.    Everyone is friendly until it comes to the last night and the morning of departure, where we were treated like cattle having to move from our cabins.  The staff refuse to explain things in a clear fashion and seem do be experts in bait and switch. I spoke to a so called accounts rep on the ship and he was dismissive of my concerns and would not explain where my credits or my account fully. Everyone is friendly until it comes to the last night and the morning of departure, where we were treated like cattle having to move from our lodgings.    On the sat we were told one thing, when I went to the guest relations guest with my wife we were told another think and on the statement on the day of departure back to the original representation. These misrepresents are not proper.    Would not recommend until the rectify the above. 

 

 

 

 

 

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received a helpful vote on their Norwegian Sky cruise review - Customer service not present

received a helpful vote on their Norwegian Sky cruise review - Customer service not present

received a helpful vote on their Norwegian Sky cruise review - Customer service not present

received a helpful vote on their Norwegian Sky cruise review - Customer service not present

received a helpful vote on their Norwegian Sky cruise review - Customer service not present

received a helpful vote on their Norwegian Sky cruise review - Customer service not present

received a helpful vote on their Norwegian Sky cruise review - Customer service not present

added Jul 3, 2015 cruise on Norwegian Sky to their profile.

reviewed their Caribbean - Bahamas cruise on Norwegian Sky and gave it 1 star!