August 2015 - Norwegian Jade to Europe - Eastern Mediterranean
We were excited to take our first Norwegian Cruise out of Venice after cruising on Princess, Carnival and Royal Caribbean. The staff on the ship were great...we had lost luggage issues and the staff took right over and track our bags. The offered us complimentary laundry services too. The bags arrived in our second port of call.
Our biggest negative on the cruise was the feeling we were being nickel and dime'd. Room service was an upcharge of $7.95 and they brought a tiny carafe of coffee (enough for two cups)., We did it once and never ordered again. Also, the food in the main dining rooms was average at best. We believe the reason for this was to force you to go to specialty dining (another upcharge).
I would rather pay more for a cruise than to be charged for everything once on board!