March 2016 - Crown Princess to Mexico
Traveled to Cabo, Mazatlan, and Puerto Vallarta. The trip down was smooth sailing, coming back was bumpier.The ship is 10 years old and for the most part looks good. Some areas though show its age
The staff had too many rude, snappy, with I don't care attitudes. Worst of all ships I have been on. So many that I took to auto tip off and paid cash to those that earned a tip.
The internet was extremely slow-slowest of all ships I've been on. Too often lost internet connection messages came up.
Room C624 is under the room service galley and things were rolling and banging all night. Do not take that room. Customer service didn't or wouldn't do anything to help out. Food was OK in the main dining room but out server was very slow. We had a table for 2 but it still took 2+ hours to get dinner over with. The upstairs buffet wasn't that great. We encounter very few lines for breakfast and lunch and table are hard to find at times. Breakfast was the best at the buffet.If you have been on Princess before the food choices are about the same.
because of the noisy room and attitudes of the staff this cruise was much worse then anticipated. You will not get any help from customer service if you have problems like we did.