cruznuts

cruznuts
Cruise Director

Hometown: Houston
Joined: 04/23/2011
27
Cruises
2
Reviews
11
Helpful Votes
586

About cruznuts

Middle age couple that loves to cruise! Our next cruise will be an eastern Caribbean on Norwegian Dawn. Norwegian is fast becoming our favorite cruise line!


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cruznuts's Past Cruises

Norwegian Epic

April 2017 - Norwegian Epic to Transatlantic

Crew were MVPs

Great cruise, our first transatlantic, though coming home (3 flights spanning over 24 hours from Barcelona Spain back to Texas) wasn't much fun!  Epic is far from my favorite ship, not (in my opinion) enough quiet places to relax, read, play cards, etc, due to extensive space devoted to the "largest casino afloat", which wasn't extensively used, at least from what we could see.  I asked one of the dealers one night (while she sat at an unused blackjack table) if she had trouble staying awake, to which she replied "you have no idea!".  Card room was usually always packed, and in the internet cafe there were FOUR computers for a passenger load of over 4k (and not all of them were working).  Food was fantastic, entertainment was as well, only complaint being that some of the more popular shows limited, for the most part, to small venues that severly restricted the number of people wanting to see the shows.  Inside cabin was more than adequate (we always book inside) though the lighting left something to be desired, but shower was huge compared to other ships we've cruised, overall satisfied with the cabin.  The overwhelming impression of Epic was, to us, the crew, everyone of them consistently smiling, polite, ready and able to meet your needs, can't say enough positive things about them.  Can't speak for shore excursions, we took none through the cruise line, but we went for the repositioning cruise and the extensive sea days more so than for a specific port. That being said, we were interested of course in seeing places we'd never been.  Again, not overwhelmingly impressed with Norwegian Epic, but I was more than impressed with her crew!

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Liberty of the Seas

September 2016 - Liberty of the Seas to Caribbean - Western

Serenade of the Seas

April 2016 - Serenade of the Seas to Caribbean - Southern

Abbreviated Cruise (through no fault of the cruise line)

A short review of Serenade of the Seas, 11 nights starting (for most) 4/18/16.  Due to massive amounts of rain in our hometown (Houston TX) we missed the ship (1st time in 23 cruises we missed a ship) and through a series of successes and mishaps, we were able to join the ship at it's first port of call, Oranjestad, Aruba on Thursday, 4/21/16.  Overall, we were extremely pleased with the ship, crew, food, service, decor, operation, etc.  Food was excellent for the most part, and this from the complimentary offerings only, we didn't avail ourselves of the specialty restaurants.  Service equally so, staff was attentive, friendly, superbly professional, more so than we expected from something other than one of RCCL's "mega-ships".  The shortcomings, if any, concerned the people connected with "Guest Services" who were, through no fault of their own, placed in extraordinarily difficult circumstances, actually at both "ends" of the cruise, at the beginning with those of us unable to complete initial boarding in Florida, as well as departing guests due to a medical emergency onboard causing an overdue arrival at the end of the cruise.  Our only real problem (trying to be completely fair here) was getting caught in between ship vs shore personnel, with both sides "pointing the finger" as it were, in the opposite direction.  Ship staff said it was up to RCCL's emergency staff in Florida to do or perform X, while on contacting the home office, we were told that it was something "ship personnel were supposed to take care of".  As well, after a certain hour, a supervisor was unavailable at either office, onboard or ashore, no one in fact to make a decision other than to tell us either a) it was up to "the other guy"; or b) there was nothing they could do.  The situation was, in fact, easily rectified upon reaching the airline the following day, leading one to believe that the ship personnel weren't, as they said, in contact with the airlines.

 

To finish on a positive, overall, we'd take this cruise, this ship, and this line again, secure in the knowledge of solid value for our vacation dollar.  The circumstances and/or consequences of unforseen difficulties made it difficult at times for everyone, but I think Serenade's positives far outweigh any "less-than-superior" aspects.

 

Hope this helps someone considering this ship/line.

 

Cruznuts

Read Full Review »

Caribbean Princess

November 2015 - Caribbean Princess to Caribbean - Western

Grand Princess

March 2014 - Grand Princess to Hawaii

Norwegian Jewel

October 2013 - Norwegian Jewel to Caribbean - Western

Crown Princess

March 2013 - Crown Princess to Caribbean - Western

Carnival Magic

September 2012 - Carnival Magic to Caribbean - Western

Norwegian Pearl

February 2010 - Norwegian Pearl to Caribbean - Eastern

Norwegian Pearl

February 2010 - Norwegian Pearl to Caribbean - Eastern

Norwegian Spirit

January 2009 - Norwegian Spirit to Caribbean - Western

"Our first New Orleans Cruise, kids with us"

Norwegian Spirit

January 2009 - Norwegian Spirit to Caribbean - Western

Carnival Ecstasy

October 2007 - Carnival Ecstasy to Caribbean - Western

Carnival Ecstasy

October 2007 - Carnival Ecstasy to Mexico

Carnival Conquest

October 2006 - Carnival Conquest to Caribbean - Western

"Our Motorcycle Club Cruise"

Norwegian Dream

December 2005 - Norwegian Dream to Caribbean - Western

"Youngest Daughter's Birthday Cruise"

Norwegian Wind

May 2005 - Norwegian Wind to Caribbean - Western

"Actually Norwegian Sea (not listed), our 2nd cruise on this ship"

Rhapsody of the Seas

October 2003 - Rhapsody of the Seas to Caribbean - Western

"Our 25th anniversary cruise"

Rhapsody of the Seas

October 2003 - Rhapsody of the Seas to Caribbean - Western

Celebration

April 2003 - Celebration to Mexico

"Jubilee (not listed), Celebration's sister ship"

Carnival Triumph

March 2003 - Carnival Triumph to Caribbean - Eastern

Carnival Triumph

March 2003 - Carnival Triumph to Caribbean - Eastern

Rhapsody of the Seas

June 2002 - Rhapsody of the Seas to Caribbean - Western

Rhapsody of the Seas

May 2002 - Rhapsody of the Seas to Caribbean - Western

Norwegian Wind

March 1999 - Norwegian Wind to Caribbean - Western

"Norwegian Sea, now Super Star Libra"

Norwegian Star

March 1998 - Norwegian Star to Caribbean - Western

"The original Norwegian Star, formerly the Royal Viking Star"

Celebration

October 1988 - Celebration to Caribbean - Eastern

cruznuts's Tips

Norwegian Epic Norwegian Epic - Expect a great experience overall. Nothing is perfect, and like anything else, if you look hard enough you can find things to complain about or be unhappy with, but while Epic isn't my favorite ship, her personnel were my favorite crew!

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received a helpful vote on their Serenade of the Seas cruise review - Abbreviated Cruise (through no fault of the cruise line)

received a helpful vote on their Norwegian Epic cruise review - Crew were MVPs

added George Town, Grand Cayman to their favorites on their profile.

added Norwegian Pearl to their favorites on their profile.

checked in for the roll call for Feb 7, 2018 cruise on Norwegian Dawn!

received a helpful vote on their Norwegian Epic cruise review - Crew were MVPs

received a helpful vote on their Norwegian Epic cruise review - Crew were MVPs

received a helpful vote on their Norwegian Epic cruise review - Crew were MVPs

received a helpful vote on their Norwegian Epic cruise review - Crew were MVPs

shared a quick tip for Norwegian Epic"Expect a great experience overall. Nothing is perfect, and like anything else, if you look hard enough you can find things to complain about or be unhappy with, but while Epic isn't my favorite ship, her personnel were my favorite crew!"