Crystal Cruises reviews

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About Crystal Cruises

Crystal Cruises is a line travelers who want excellent service without stuffiness or dated formality flock to these two medium-size luxury ships, which wow passengers as they circumvent the globe. The two specialty restaurants are especially memorable: Silk Road, the Nobu Matsuhisa spot, serves up sushi and Japanese cuisine; Prego, helmed by Piero Selvaggio of L.A.’s Valentino, offers California-influenced Italian dishes.

Top 5 Crystal Cruises Departure Ports:

Piraeus (Athens), Greece

(25 cruises)

Miami, Florida

(23 cruises)

Civitavecchia (Rome), Italy

(21 cruises)

Barcelona, Spain

(14 cruises)

New York, New York

(14 cruises)

Expert review of Crystal Cruises

Best For

Travelers who want luxury without stuffiness or formality — Crystal is not your grandparents’ cruise line.

Not For

Families with children who require extensive entertainment; many parents who bring the kids also bring the nanny.

We Love

  • Service on Crystal is mind-blowingly good, from custom baby food pureed in the kitchen to made-to-order ice cream flavors whipped up on the pool deck.
  • Silk Road, the Nobu Matsuhisa restaurant, serves up great sushi and Japanese cuisine — and sources some seafood from markets as the ships circle the globe. (Would you expect anything less from a line with Japanese owners?)
  • Prego, the Italian restaurant helmed by Piero Selvaggio of L.A.’s Valentino, offers great Italian food that reminds us that Crystal is headquartered in California.
  • Exotic around-the-world itineraries go way beyond the Caribbean and Mediterranean.
  • The medium size of Crystal ships results in attentive service without crowds or loss of privacy.

We Could Live Without

  • Cabins are smaller and less over-the-top than luxury competitors.
  • Crystal maintains some traditional touches — such as the march of the flaming Alaska on formal night — that younger travelers may raise an eyebrow at.

Crystal Cruises cruiser reviews

Service and Staff

4.8

Average rating

Food and Dining

4.7

Average rating

Ship Quality

4.6

Average rating

Cabin / Stateroom

4.5

Average rating

Destinations and Excursions

4.4

Average rating

Entertainment

4.3

Average rating

Onboard Activities

4.2

Average rating

Children's Programs

3.0

Average rating

Embarkation and Debarkation

4.5

Average rating

What cruisers say

  • EricD5 says ...

    Best customer service I have ever experienced and I travel for a living.... Read full review
  • ElizabethM16 says ...

    I don't remember having a bad expierence of food on this trip! It was great! Read full review
  • FloridaDeb says ...

    Nice layout of the ship. Balcony was a little small and unable to open it up if you had adjoining cabins with friends. Read full review

4 Crystal Cruises ships

Crystal Endeavor

Price: $$$$
Ship size: XL
0
0 Reviews

Sails to:

Alaska Canada, New England, New York Europe - Northern Europe Europe - Western Europe Other (Asia/Africa/Middle East)

Sails from:

Anadyr, Russian Federation Bordeaux, France Buenos Aires, Argentina Callao (Lima), Peru Dakar, Senegal Fremantle (Perth), Australia Greenwich (London), England Hobart, Tasmania, Australia Kangerlussuaq, Greenland Leith (Edinburgh), Scotland Lisbon, Portugal Longyearbyen, Spitzbergen, Norway Lyttleton (Christchurch), New Zealand Malaga, Spain Melbourne, Australia Montreal, Quebec Osaka, Japan Otaru (Sapporo), Japan Panama City, Panama Puerto Montt, Chile Reykjavik, Iceland Rio De Janeiro, Brazil Seward (Anchorage), Alaska Sydney, Australia Tokyo, Japan Tromso, Norway Ushuaia, Tierra Del Fuego, Argentina Vancouver (Canada Place), British Columbia West Palm Beach, Florida More

Crystal Esprit

Price: $$$$
Ship size: S
4.8
2 Reviews

Sails to:

Europe - Eastern Mediterranean Europe - Mediterranean Europe - Western Mediterranean Other (Asia/Africa/Middle East)

Sails from:

Antalya, Turkey Aqaba (Petra), Jordan Civitavecchia (Rome), Italy Dubai, U.A.E. Dubrovnik, Croatia Kusadasi (Ephesus), Turkey Larnaca, Cyprus Limassol, Cyprus Nice, France Piraeus (Athens), Greece Rhodes, Greece Venice, Italy Victoria, Mahe, Seychelles More

Crystal Serenity

Price: $$$$
Ship size: M
4.3

The exquisite ambience of the Crystal Serenity leads to an extraordinary experience. Unwind in luxur...

Sails to:

Alaska Alaska - Inside Passage Canada, New England, New York Caribbean Caribbean - Eastern

Sails from:

Auckland, New Zealand Brisbane, Australia Civitavecchia (Rome), Italy Copenhagen, Denmark Dover (London), England Dubai, U.A.E. Dublin, Ireland Fremantle (Perth), Australia Hong Kong Honolulu, Oahu Istanbul, Turkey Los Angeles, California Miami, Florida Monte Carlo, Monaco Mumbai (Bombay), India New York, New York Puerto Caldera, Costa Rica Puntarenas, Costa Rica Quebec City, Quebec Reykjavik, Iceland San Juan, Puerto Rico San Pedro (Los Angeles), California Shanghai, China Singapore Stockholm, Sweden Tokyo, Japan Vancouver (Canada Place), British Columbia Whittier (Anchorage), Alaska More

Ship size:

  • XL: 4,000 + passengers
  • L: 2,000 to 4,000 passengers
  • M: 500 to 2,000 passengers
  • S: Less than 500 passengers

Price:

  • $$$$: $1500 and up
  • $$$: Up to $1500
  • $$: Up to $1000
  • $: Up to $500

View all 4 Crystal Cruises Ships

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