January 2016 - Norwegian Gem to Caribbean - Eastern
This was my third cruise on the Gem! I love the Gem, find it clean and staff always pleasant and friendly! But I was so disappointed this time with the rudeness of many of the guests and their mall children! Many kids always in the hot tubs and no staff ever corrected this... Kids were running around slamming into guests and parents didn't seem to mind or speak to them! Will never cruise during a vacation week for children although we didn't realize there was a school break going on that week. Please work on staff addressing unruly guests and especially small children not behaving well! Even during evening shows kids were allowed to run up and down the aisles in the theater! Otherwise, we love the Gem, the staff and the food!