Cruise Lines: Celebrity Cruises
Its a shame to have a new ship launched and it just plagued with problem after problem. The first time I cruised on the Anthem was Jan.12th 2016 and I new before walking on board the ship that there were going to be problems. The welcoming staff was very inattentive and my biggest problem was that the staff NEVER pushed or reminded the guest to Sanitize their hands. This lack of protocol went on for the entire 12 day of the cruise. When I filled out the Royal Caribbean customer survey at the end of the cruise I told them that the crew and staff is asking for an Outbreak of NOROVIRUS. Sure enough exactly 1 month later the Anthem had an outbreak of norovirus. Well I figured that with this current cruise the crew and staff would have cleaned up their act but after cruising on this weekend cruise to nowhere I can see that the crew and staff of the Anthem still hasn't learned their lesson about being pro active in informing everyone to Washy Washy / sanitize their hands. All I have to say is that I told Royal Caribbean that I wont be cruising on this ship ever again.
The Anthem truly is a beautiful ship but lacking in good entertainment. The outside guest are phenomenal but the Royal Caribbean dancers and singers seriously need to consider trashing the show We Will Rock You and stage one of the more popular shows like Grease, Mama Mia, West Side Story etc. These are shows that will appeal to all guests, I enjoyed the Dynamic Dining but the overall cleanliness of the ship is poor. Plus, the staff Never encourages the guest to "Washy Washy" their hands before entering any of the dining rooms including the Windjammer. The staff truly needs to be trained on the procedure. I hope that Royal Caribbean tends to this issue before I cruise on the Anthem again.
I've just departed from the Skyscrapers and Rodeos cruise out of Cape Liberty and I have to say that by far this has been one of the best cruises I've sailed on. The staff greeted me like I was family. The service was great and I made so many friends. This was my 4th cruise on Liberty of the Seas and I'm sure it won't be my last.