copelade

copelade
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Joined: 02/26/2015
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copelade's Past Cruises

Carnival Ecstasy

April 2015 - Carnival Ecstasy to Caribbean - Western

Overall Great Experience / Excellent Staff

I can't say enough about the level of service of the Carnival staff on this ship (especially our room steward, Sandi).  Upon departing Key West my 5-year old had a bout of seasickness that caused him to lose his lunch (literally) all over one of the ship's lounges.  The staff reacted promptly and made what could have been a really embarrassing situation less so.  Our room steward (Sandi) was one of the most friendly and engaging individuals I have had the pleasure of meeting.  He went above and beyond several times during the luding replacing the stateroom towels and cleaning the stateroom bathroom for a second time in one afternoon after my son had another episode.  He did this the whole time with a smile on his face and a sense of genuine concern for my family and their well-being, even to the point of making an impromptu visit later that evening to see how my little one was feeling.  All-in-all, our experience was great and both of my young children (ages 5 and 6) were sad to have to debark the ship when we arrived back in MIami.  My 6-year old even commented that this vacation ranked right up there with a trip we took roughly a year and a half ago to Atlantis (Bahamas) which up until this time had been his all time favorite (he talks about it almost weekly).  As a first time cruiser I wasn't sure what to expect but Carnival and its staff won me over and I anticipate that my family and I will be cruising again in the not to distant future.

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reviewed their Caribbean - Western cruise on Carnival Ecstasy and gave it 5 stars!

added Apr 6, 2015 cruise on Carnival Ecstasy to their profile.