cmilson1

cmilson1

Joined: 02/04/2015
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cmilson1's Past Cruises

Norwegian Star

December 2015 - Norwegian Star to Caribbean - Western

Not Good

Customer Service and the general overall attitude on the Norwegian Star that sailed out of Tampa on Dec 27th was not good. I contacted Guest Relations about getting a partially refund on the automatic $13.50/day gratuity which sent back a reply "Your form was submitted successfully, please allow 15 business days for a response." I think the "15 days" says it all.

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Caribbean Princess

February 2015 - Caribbean Princess to Caribbean - Western

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