cmgnisci

cmgnisci
Third Mate

Joined: 01/20/2016
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Norwegian Getaway

January 2016 - Norwegian Getaway to Caribbean - Western

Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

Cruise agent, Jay Ravede, promised a $50 on board credit.  Credit was never applied.   I called Jay from the ship as well as sent him an e mail as a 'reminder' but all was ignored.   The ship also called him on our behalf and there was no response.    Jay Ravede also promised a bottle of wine in the room upon our arrival and it was not there.    Not really sure who you hire as a r3epresentative of your company but based on my experience with Cruises Only and with your travel agent I will no longer use Cruises Only as my agent for any future bookings.  I am hoping that you will somehow try to compensate me for my loss.  If not, I will forward this response to NCL as well as the social media pages that are available for all your potential future customers to see.     

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received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

checked in for the roll call for Jan 14, 2018 cruise on Norwegian Getaway!

received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience

received a helpful vote on their Norwegian Getaway cruise review - Cruise was good but travel agent at Cruises Only was not trustworthy and ruined the esxperience