cmagill
Third Mate

Joined: 04/03/2016
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cmagill's Past Cruises

Freedom of the Seas

August 2016 - Freedom of the Seas to Caribbean - Eastern

After 50 cruises this one was the most disappointing!

I can't say one thing was good about this particular cruise.  We have cruised 5 times on the Freedom.  The ship is tired looking.  Looks like it needs a makeover.  Everything on this ship is dusty.  We were supposed to sail to the eastern Caribbean but we went western Caribbean.  Didn't find out until the night of day one.  I signed a waiver saying its OK to take me to St. Thomas & St. Martin but I did not sign a waiver to say its OK to take me to Cozumel.  Understand the captain made the choice for safety reasons and I appreciate that.  However, there were so many wonderful ports we could have taken it was an insult to take me to Cozumel and Costa Maya. This is the second time we switched itineraries on the Freedom but the captain last year was different and he made better choices.  This captain was not empathetic for all the people first time cruisers, people that planned the cruise over a year ago saving their money.  The captain should have done something special he did NOTHING.  He didn't burn very much fuel because we didn't go very far.  Port fees "may" have been cheaper in Mexico?  I find it interesting this ship is leaving Port Canaveral and the new ports are going to be.... Cozumel and Costa Maya.  Coincidence?Angry  I am not a happy camper.  I usually favor RCCL but this has given me pause.

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Brilliance of the Seas

March 2016 - Brilliance of the Seas to Caribbean - Western

Brilliance of the Seas

This has become my favorite ship with RCCL.  I love the Windjammer on this ship.  The cook parallels what is on the restaurant menu that night and adds even more.  You can have dinner and get to the early show without a hassle.  2-2 1/2 hour dinners are getting old for me.  The Windjammer is quite spacious on this ship, more open, round tables, very inviting.  Even has a gluten free section every day.  One evening they made Bananas Foster in the Windjammer, nice touch.

 

I really love the Concierge Lounge and Diamond Lounge on this ship.  They give you a nice view for your loyalty.  Disappointed in the top tier event.  Bigger deal was made on this same ship back in Dec 2015.  They did not acknowledge we made Diamond Plus on either of these sailings.

 

The stores on this ship need someone who is a "real shopper" to add merchandise people want.  Example, woman are into leggings and they pack easily, they had none.  I won the thermal day spa pass but I forgot my bathing suit.  They don't sell bathing suits onboard.  Flip flops, cute ones, different ones, you don't see every day would have been a nice touch.  I am a shopper and spent a fortune in Key West but I spent very little on this ship.  RCCL ships don't cater to shoppers.  Their jewelry onboard not so great. They don't seem to be in touch with what shoppers want.

 

Love the solarium upstairs with pool that has a glass roof.  Very serene.

 

Interesting this was an Easter cruise and while there were many kids on board this ship handled it beautifully.  Although one soft serve ice cream machine in the Windjammer for the whole ship was surprising.  If you want "real ice cream" you need to go to the dining room, really?  Windjammer closes at 9 PM and then the Park Café opens for a couple of hours.  No other food venues on this ship that I could find.

 

Loved the new cosmetic doctor on this ship.  Can't recall her name but she's from Mexico, liked her a lot.  Also noticed my last two cruises were on the Brilliance and the cabin stewards were both EXCEPTIONAL.  Lissett Fong and I Made Setiawan.  Also, deserves a special mention the Concierge Rafael Soares.  He goes above and beyond.

 

Our biggest disappointment is that we signed up night one for the behind the scenes tours, I have never done this.  Never heard a word.  When I inquired I was told nobody signed up so it was canceled.  The people sitting at our table said they signed up as well.  So what happened?  Later I was told they did find my reply but it was unfortunate it stuck to the lid in the box and was never found.  Hmm, so what happened to the rest of the passengers, where did their replies go?  I think someone dropped the ball.

 

The big surprise, unscheduled, the ship introduced Tenya (SP) the activities director to sing.  She was the best entertainment on the ship.  Who knew?  The entertainment on this ship was just OK. 

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cmagill's Tips

Port Canaveral, Florida - Getting off the ship is longer in this port. Lot of standing and waiting. You go down this long sloped ramp which is terrible. Should have spent the money and put in a moving escalator.
Charlotte Amalie, St. Thomas - Wish we had gone into this port as scheduled! We also went to Costa Maya another disappointing choice the captain made.
Philipsburg, St. Maarten - Wish we had gone into this port as scheduled! We also went to Costa Maya another disappointing choice the captain made.
Freedom of the Seas Freedom of the Seas - Don't book in August. You book August to go to lovely St. Martin & St. Thomas and they end up taking you to dirty Cozumel. I understand we change courses because of weather, however, there were far better choices than MEXICO. Last year, same thing, at least we went to lovely Montego Bay.

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received a helpful vote on their Freedom of the Seas cruise review - After 50 cruises this one was the most disappointing!

received a helpful vote on their Freedom of the Seas cruise review - After 50 cruises this one was the most disappointing!

received a helpful vote on their Freedom of the Seas cruise review - After 50 cruises this one was the most disappointing!

commented on a Brilliance of the Seas cruise review. - "Motion on this ship, smooth as silk!!  Nice sailing out of Tampa.  The bad news you, smaller ships sail out of Tampa therefore you know you are g..." read more

commented on a Brilliance of the Seas cruise review. - "Cosmetic doctor,, to answer your question.  If you are thinking about injections, thermage or any cosmetic procedure to your face you could get a ..." read more

commented on a Freedom of the Seas cruise review. - "Actually I agree with you.  I am glad we weren't sailing into storms but there were "many great ports" we could have gone to.  Last year, same sh..." read more

reviewed their Caribbean - Eastern cruise on Freedom of the Seas and gave it 1 star!

shared a quick tip for Freedom of the Seas"Don't book in August. You book August to go to lovely St. Martin & St. Thomas and they end up taking you to dirty Cozumel. I understand we change courses because of weather, however, there were far better choices than MEXICO. Last year, same thing, at least we went to lovely Montego Bay. "

added Aug 21, 2016 cruise on Freedom of the Seas to their profile.

received a helpful vote on their Brilliance of the Seas cruise review - Brilliance of the Seas