clo777

clo777
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Joined: 02/04/2016
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clo777's Past Cruises

Norwegian Gem

November 2015 - Norwegian Gem to Caribbean - Eastern

Dissapointing

From start to finish, other than the weather being decent and beautiful islands and meeting great people on board, very dissapointing. First they lost my boyfriends' bag until ,after many times going to guest relations, and checking with housekeeping until nearly 11pm on the first night. Then having a room directly under the casino and complaining to guest services and them telling me the ship was filled to capacity and they could not offer me a different location. Dinner is the main dining rooms, except for the poor excuse for a Thanksgiving Dinner, were adequate but nothing phenominal (sometimes the food was better at the buffets). Had a bad dinner experience at the Majenta and complained at guest service again. They sent Michael from the Majenta and he promised to make up for it if we came back. Went back next evening and he gave us an excellent server and a bottle of wine.... finally some recourse.... but not making up for the overall experience. Poor food choices, limited entertainment after 10 pm and in case of inclement weather, guest relations attitude as if you are bothering them.

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clo777's Tips

Norwegian Gem Norwegian Gem - Not a party ship by any means! If you plan to actually stay up past 11 pm unless you make arraignments with other guests, dont expect the lounges and bars to be open! Entertainment on pool deck is sparse to say the least, and if it rains, do not expect it to me moved somewhere else or rescheduled.

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received a helpful vote on their Norwegian Gem cruise review - Dissapointing

received a helpful vote on their Norwegian Gem cruise review - Dissapointing

reviewed their Caribbean - Eastern cruise on Norwegian Gem and gave it 2 stars!

added Nov 23, 2015 cruise on Norwegian Gem to their profile.

shared a quick tip for Norwegian Gem"Not a party ship by any means! If you plan to actually stay up past 11 pm unless you make arraignments with other guests, dont expect the lounges and bars to be open! Entertainment on pool deck is sparse to say the least, and if it rains, do not expect it to me moved somewhere else or rescheduled. "